Privacy Policy
1. Introduction
Organised Apps Pty Ltd ("we", "us", "our") operates the Organised Pack, Organised Skin, and Organised Travel mobile applications (the "Apps"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Apps.
We are committed to protecting your privacy and complying with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you are located in the European Union, we also comply with the General Data Protection Regulation (GDPR). If you are located in California, USA, we comply with the California Consumer Privacy Act (CCPA).
​
2. Information We Collect
2.1 Information You Provide
When you use our Apps, you may provide us with: account registration information (email address, name, password); profile information; content you create (outfits, packing lists, skincare routines, travel plans); photos you upload; preferences and settings; feedback and correspondence with us.
2.2 Information Collected Automatically
When you use our Apps, we automatically collect: device information (device type, operating system, unique device identifiers); usage data (features used, time spent, actions taken); log data (IP address, browser type, access times); analytics data to improve our services.
​
3. How We Use Your Information
We use your information to: provide, maintain, and improve our Apps; create and manage your account; process your subscription payments; respond to your enquiries and provide customer support; send you updates, security alerts, and administrative messages; analyse usage patterns to improve user experience; comply with legal obligations; protect against fraud and abuse.
​
4. How We Share Your Information
We do not sell your personal information. We may share your information with: service providers who assist us in operating our Apps (payment processors, cloud hosting, analytics); other users if you use collaborative features (Organised Travel only, with your consent); law enforcement or government agencies if required by law; a successor entity in the event of a merger, acquisition, or sale of assets.
​
5. Data Storage and Security
Your data is stored securely using industry-standard encryption. We use HTTPS for all data transmission and implement appropriate technical and organisational measures to protect your information. Your data may be stored on servers located in Australia, the United States, or other countries where our service providers operate.
​
6. Your Rights
You have the right to: access the personal information we hold about you; correct inaccurate or incomplete information; request deletion of your personal information; withdraw consent for data processing; export your data in a portable format; lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
To exercise these rights, contact us at privacy@organisedapps.com.au.
​
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
​
8. Children's Privacy
Our Apps are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
​
9. International Users
9.1 European Union Users (GDPR)
If you are in the EU, our legal basis for processing your data includes: your consent; performance of our contract with you; compliance with legal obligations; our legitimate business interests. You have additional rights under GDPR including the right to data portability and the right to restrict processing.
9.2 California Users (CCPA)
If you are a California resident, you have the right to: know what personal information we collect; request deletion of your personal information; opt-out of the sale of your personal information (note: we do not sell personal information); non-discrimination for exercising your rights.
​
10. Cookies and Tracking
Our Apps may use cookies and similar tracking technologies to improve your experience. You can control cookies through your device settings. We use analytics services to understand how our Apps are used.
​
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice in our Apps or sending you an email. Your continued use of our Apps after changes become effective constitutes acceptance of the updated policy.
​
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Organised Apps Pty Ltd
Email: privacy@organisedapps.com.au
Address: Brisbane, Queensland, Australia